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Delivery Information

What are the delivery charges?

At Khwaab, we take great care in delivering your products to you, and we partner only with reputed courier services to ship the products that are completely insured and reliable.

We deliver our products to all parts of India via various third-party couriers services like FedEx and Shiprocket.

Free shipping for products above ₹3000 in India.

What is the estimated delivery time?

The products ordered will be dispatched in 1-2 days. There can be exceptions on Sunday and various public holidays. The delivery can be expected within 3-4 days in major metro cities and can take anywhere between 7-8 days for other locations in India.

Estimated delivery time depends on the following factors:

  • Product’s availability
  • The destination to which you want the order shipped to and location of Khwaab.

Are there any hidden costs (sales tax, octroi etc) on items sold by Khwaab?

There are NO hidden charges when you make a purchase on Khwaab. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Khwaab’s shipping policy.

If your order has multiple products with different dispatch dates, we would have all the products shipped as one shipment, once all products in your order are ready. However, if you wish to receive some products earlier, please email us with your order tracking number, we shall do the needful.

Generally, for Cash On Delivery orders, the couriers call you before delivery. In case you are not available during delivery, you could call them back and arrange for re-delivery or you can pick it up from their location. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

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